From Self-Service to Doorstep Delivery

How Our Laundry Service Works

How Laundry Works at The Laundry

Choose self-service laundry, attended Wash & Fold, residential pickup and delivery, or a custom commercial laundry plan through our Mountain View and Campbell locations.

Fully Attended Locations Modern Dexter Machines Open Daily, 6 AM–10 PM

Choose Your Laundry Method

Flexible Options

Wash it yourself or let our team handle the work.

Each laundry option follows a different process, pricing structure, completion method, and pickup or return arrangement.

Self-Service Laundry
Wash & Fold Drop-Off
Pickup & Delivery
Commercial Laundry
New Customer Offer

Free pickup and delivery on your first order over $50.

Alternatively, save $10 on your first in-store Wash & Fold order. New customers only. Offers cannot be combined.
Service Options In-Store or Doorstep Choose the service that fits your routine
Laundromat Locations Mountain View & Campbell Two fully attended stores
Store Hours 6 AM–10 PM Open every day
Service Questions (408) 832-6509 Speak with our team
Modern Dexter washers at The Laundry

Choose Your Laundry Service

Start with the amount of laundry help you need

Choose self-service laundry, attended Wash & Fold, residential pickup and delivery, or a custom commercial laundry plan at our Mountain View or Campbell location.

Each service follows a different process. Self-service customers operate the machines, Wash & Fold customers leave laundry with an attendant, and pickup customers schedule collection online.

Commercial customers begin with a review of their business, textile types, volume, service address, pickup frequency, processing requirements, and turnaround needs.

Explore Our Laundry Options

Select your service and preferred location.

Compare the available laundry options below, then choose Mountain View or Campbell for complete service information.

Self-Service Laundry Use modern Dexter washers and large commercial dryers at either fully attended laundromat.
Wash & Fold Drop-Off Leave suitable household laundry with our attendants for washing, drying, and neat folding.
Pickup & Delivery Schedule online for eligible laundry collection, professional Wash & Fold care, and return delivery.

How Self-Service Laundry Works

Visit the laundromat and control the complete wash process

Self-service laundry is suitable when you want to select the washer, payment method, wash cycle, dryer, and completion time yourself.

Both locations provide modern Dexter washers, large commercial dryers, laundry-card payments, mobile payment options, laundry supplies, free Wi-Fi, and attended assistance.

Choose Your Location Visit Mountain View or Campbell during store hours
Bring and Sort Your Laundry Check care labels and separate items as needed
Choose a Washer Select a machine that fits the size of your load
Pay and Start the Cycle Use a laundry card or an available digital payment option
Move Laundry to a Dryer Choose suitable drying settings for your items
Self-service Dexter washers and commercial dryers

How Laundry Pricing Works

Pricing depends on the service method you choose.

Self-service laundry is priced by washer size, in-store Wash & Fold is priced by weight, pickup and delivery pricing is reviewed during scheduling, and commercial accounts receive custom quotes.

Self-Service Laundry Price by Washer Size

Choose and pay for your washer

Current washer prices start at
$4.50 per wash

The final washer price depends on the location and machine capacity selected.

Dryer pricing is not displayed here. Confirm current rates at the laundromat.

In-Store Wash & Fold Price by Weight

Attended drop-off laundry

Current in-store rate
$2.50 per pound

The order is weighed at the laundromat before washing, drying, folding, and preparing it for store pickup.

Item suitability and completion timing should be confirmed with the attendant.

Pickup & Commercial Service Order Review

Scheduled or custom pricing

Pricing depends on service details
Custom or online quote

Pickup and delivery pricing is reviewed during online scheduling. Commercial pricing depends on textiles, volume, frequency, processing, route, and turnaround.

Availability and final pricing must be confirmed.

Check Pickup & Delivery

Enter your address and order information online.

The scheduling system will help you review service availability and available order options.

Schedule Now Check Card Balance
Clean folded laundry prepared by The Laundry

How Wash & Fold Works

Drop off your laundry and return for the completed order

Wash & Fold is an attended in-store service for customers who do not want to complete the washing, drying, and folding themselves.

Bring suitable everyday clothing, towels, sheets, linens, light bedding, and other approved machine-washable household items.

Bring Laundry to the Store Visit Mountain View or Campbell during regular hours
Review the Order Share relevant item details and care instructions
Confirm Weight and Price The current in-store rate is $2.50 per pound
Washing and Drying Approved laundry is processed by the store team
Neat Folding Clean laundry is folded and prepared for return

How Pickup & Delivery Works

Schedule online and receive completed laundry at your address

Pickup and delivery is designed for customers who want the laundry process handled without visiting the laundromat.

Service availability depends on the complete address, order details, route capacity, selected schedule, and current service conditions.

Schedule Online Enter your address and available order details
Review Service Availability Confirm the available pickup schedule and order options
Prepare Your Laundry Bag suitable items and follow the provided instructions
Scheduled Collection The order is collected from the confirmed address
Wash, Dry and Fold The Laundry processes the accepted order
Residential laundry pickup and delivery service

New Customer Special

Free pickup and delivery on your first order over $50.

Schedule an eligible first Wash & Fold order and let our team handle collection, washing, drying, folding, and return delivery.

Prefer an in-store order? $10 OFF your first Wash & Fold drop-off.
Mountain View & Campbell

Start your first laundry order.

Schedule pickup and delivery online or visit one of our attended locations.

New customers only. Offers cannot be combined.

Commercial laundry processing for local businesses

How Commercial Laundry Works

Begin with a review of your business and textile requirements

Commercial laundry does not begin with a standard one-size-fits-every-business order. Each account requires a service and acceptance review.

The Laundry reviews the business type, complete service address, textile inventory, weekly volume, soil conditions, pickup frequency, processing requirements, access, packaging, and turnaround expectations.

Describe Your Business Share the organization type and complete address
List Your Textiles Identify towels, linens, uniforms, bedding, and other items
Estimate Laundry Volume Provide approximate weight, quantity, or weekly demand
Review Item Suitability Disclose soil, residue, chemicals, oils, and special risks
Plan Pickup and Turnaround Review route capacity, access, frequency, and return needs

Before Your Laundry Order

Check care labels and disclose special item conditions

Customers remain responsible for identifying delicate items, special care instructions, stains, damage, unusual materials, or conditions that may affect service acceptance.

Items should be suitable for machine washing and free from hazardous chemicals, flammable residue, pest activity, sharp objects, regulated biological material, and unknown contamination.

Completion time depends on the service, order size, item type, current workload, route availability, and processing requirements.

Check Care Labels Empty Pockets Identify Delicate Items Share Care Instructions Disclose Stains or Damage Do Not Include Hazardous Items
Prepared household laundry ready for washing and folding

Choose a Laundromat

Visit Mountain View or Campbell.

Both locations are fully attended and open daily from 6:00 AM to 10:00 PM, while each laundromat has its own equipment mix and local advantages.

Mountain View Laundromat Open Daily

The Laundry Mountain View

549 W El Camino Real
20–80 lb washers

Modern Dexter washers, large dryers, attended assistance, Wash & Fold, and eligible pickup and delivery service.

Mountain View, CA 94040

View Mountain View
Campbell Laundromat Pure Water Available

The Laundry Campbell & Pure Water

100 W Hamilton Avenue
20–120 lb washers

Extra-large Dexter washers, large dryers, attended assistance, Wash & Fold, Pure Water, and convenient parking.

Campbell, CA 95008

View Campbell

How Laundry Works FAQ

Answers about laundry service, pricing, and completion.

Learn how self-service laundry, Wash & Fold, pickup and delivery, and commercial laundry accounts work.

What is the difference between self-service and Wash & Fold?

Self-service customers operate the washers and dryers themselves. Wash & Fold customers leave suitable laundry with an attendant, and the store team handles the washing, drying, and folding.

How much does in-store Wash & Fold cost?

The current in-store Wash & Fold rate at Mountain View and Campbell is $2.50 per pound. Prices may change, so confirm the current rate when leaving your order.

How is self-service laundry priced?

Self-service washer pricing depends on the store and washer capacity selected. Current washer prices start at $4.50. Dryer pricing is not listed on this page.

How do I schedule laundry pickup and delivery?

Use the online scheduling system to enter your address and available order information. Service depends on address eligibility, order requirements, schedule, and route availability.

Schedule Pickup
How long does Wash & Fold take?

Completion time depends on the order size, item type, store workload, and current service availability. Confirm the expected pickup time when leaving your laundry.

Is same-day laundry guaranteed?

No. Same-day or expedited completion depends on order timing, size, item types, location workload, and current availability.

How does recurring laundry service work?

Recurring residential or commercial service may be available after reviewing the address, order volume, preferred frequency, and current route capacity.

How do commercial laundry accounts begin?

A commercial account begins with a review of the business type, complete address, textile inventory, laundry volume, soil conditions, pickup frequency, processing needs, and turnaround requirements.

Request Account Review
Can the staff help me choose a washer?

Yes. Both locations are fully attended. Ask a store attendant for help with washer sizes, laundry cards, payment options, supplies, or general machine questions.

Still unsure which laundry option fits your needs?

Call Our Team

Start Your Laundry Order

Visit a laundromat or schedule doorstep service.

Choose self-service laundry, attended Wash & Fold, residential pickup and delivery, or a custom commercial laundry plan.

The Laundry

Laundry options for households and local businesses

Serving Mountain View and Campbell, with pickup and delivery available in approved nearby service areas.

Mountain View, CA (650) 674-8016 Campbell, CA (408) 459-2358

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